1. Introduction

InkTide Biotech ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users.

2. Information We Collect

Personal Information

When you submit an inquiry through our contact form, we may collect:

Name and contact information (email, phone number)
Company name and business address
Country or region
Product interests and inquiry details
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website or source

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide customer support
To send product information and quotations
To improve our website and services
To analyze website usage and trends
To communicate about orders, updates, or promotions
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist in our operations (e.g., hosting, analytics)
To comply with legal requirements or protect our rights
In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

7. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: info@inktidebio.com
Address: No. 10201, Unit 1, Building 9, No. 455 Yongshun Road, Xi'an City, Shaanxi Province, China

Privacy Policy